by Katrina | Jul 7, 2026 | Business Architecture, Leadership & Identity
It happens on a Tuesday afternoon. A Slack message. Can I offer this client a discount. Can I go ahead and reschedule this. Can I send the refund. You say yes. You almost always say yes. But you are the one who has to be reached for that yes to happen, and that is the...
by Katrina | Feb 17, 2026 | Business Architecture, Leadership & Identity
There is a moment in business that no one really prepares you for. It is not the first sale. It is not the first hire. It is not even the first big growth spurt. It is the first time you realize… someone on your team is no longer the right fit. And you know it. But...
